We strive to process and ship your order as quickly as possible. All orders ship by the next business day. You can expect your product approximately 3-7 business days after placing your order with our standard shipping option. However, delays due to COVID-19 are possible — you can learn more here: How will my Bonafide shipments be impacted by COVID-19?
We send a shipment confirmation email with tracking information once your order ships, which you can refer back to in order to track your order. You can also log in at hellobonafide.com to track your order, under the Order History tab. If you can’t log in, please see our FAQ “How do I set up a Bonafide account?”
Please note that tracking may take a few days to reflect updates. If you have any trouble locating your order, call us toll free at 1-833-266-2343, Monday to Friday 9AM - 6PM ET or email firstname.lastname@example.org.